Engine service, repair, and shipping instructions
Estimates and labor are charged at $125/hour with a (1) hour minimum charge. You must pay for shipping and insurance both ways.
I fly and travel extensively and work on equipment when I have the time to do it. Please be patient. If it is urgent, let me know. I may have to charge extra for rush jobs. Study the material on this site carefully and you will reap benefits by investing time in learning how to service and repair your own equipment. You will save a lot of $$$ by doing the work yourself. Those who are inexperienced and believe they are not particularly handy can still do nearly all of the routine maintenance themselves.
2. What to send
If it is a paramotor engine, please send it complete including the exhaust, air filter, covers, spark plug, etc. Pack your motor per the instructions in #4 below. If you are not sure what service your equipment needs, send us everything that might be related. If it is any paramotor other than a Top 80 or Polini, you must send everything, including the frame and propeller, if you want us to test fly it.
If a single piece propeller needs to be sent, ship it in a separate box. Freight costs will be more economical that way because of its length. Be sure to protect the tips from damage.
3. Form to complete
a. Download this information worksheet, complete it digitally with Adobe Reader (preferred), and email it to firstname.lastname@example.org. If you do not how to digitally fill in a PDF document, follow these instructions.
You could also scan it and email it or complete it manually and send it via snail-mail. It is difficult for us to repair problem engines if we do not have as much information as possible.
b. Print a copy of the info worksheet and enclose it with the equipment that you are sending so we know who it belongs to.
4. How to pack and ship your equipment
Clean up your engine/parts before shipping to us unless you wish to pay us to clean things up. The only exception are problem leaks on the engine where evidence of the leak can help ascertain its source. Engines have been destroyed in shipment by lazy pilots who did not take the proper care in packing their equipment.
a.) Parts (other than an engine) – Make sure you carefully pack things so the box could survive a 3' drop.
b.) Engines – If you are sending an engine, use the original box (it must be in good condition) your motor came in. Or, better, purchase this heavy duty plastic tote from Lowes for about $14: item #44066 model #44066 27-gallon black tote with standard snap Lid. If you are shipping a Top 80, do not detach the muffler because it will help protect the engine from damage. On ALL engines: Detach the throttle and remove the spark plug and air box/cleaner.
The engine must be TIGHTLY PACKED in (and surrounded with) 1" thick foam, old carpet or padding, or the equivalent so that it CANNOT move inside the shipping container. If needed, use foam peanuts, empty water bottles, etc. to ensure that things WILL NOT MOVE inside the tote. A fuel tank may be used as padding if it is protected from puncture damage from a screw or sharp edge.
The packed equipment must be able to survive a drop of 3' from any position.
Secure the lid with nylon zip ties, as below. If we get an engine not shipped in a tote or in its original box (in good condition), we will buy one and add it to your bill. The tote will cost more if we must purchase it.
c.) Entire paramotors – If you have the original box that the complete paramotor was shipped in and it is in good condition, you may use it to ship the complete paramotor to us. These instructions are helpful in how to ship the paramotor. The carburetor and starter are the more fragile parts of the engine and must be adequately padded. The spark plug, throttle cable, and air box must be removed.
Hopefully, you did not throw away the original shipping container. If you do not have it, you will have to find a shipping container that will fit your paramotor.
5. Who to ship it with and to where?
Send via UPS or FEDEX ground INSURED, signature required. We have had equipment severely damaged by these shippers, so shipments must be insured. Once you have submitted the form in #3 above, we will give you our shop address.
We accept checks, ACH transfers (preferred), and PayPal. Our invoice gives instructions on how to pay online.
If we are servicing/repairing an entire engine, it will be tuned to run at our altitude (4,000' MSL). If you are at a different altitude above sea level, you must learn how to adjust your carburetor. Humidity, temperature, and altitude all affect how the engine runs so all pilots must be familiar with how to do this. This web site has detailed instructions. Failure to adjust the carburetor properly can burn up your engine.
WE ARE NOT RESPONSIBLE FOR ANY DAMAGE DONE TO YOUR ENGINE IF YOU FAIL TO PROPERLY ADJUST YOUR CARBURETOR!
Thank you – and fly safely, – Had